ABOUT US

MEET THE SINGLE TRACK FAMILY

  • KYLE HORNBECK

    PRESIDENT

  • JARED GILYARD

    TREASURER

  • PAUL WALRATH

    SERVICE TECH

  • TERRY BOTTEMILLER

    SERVICE TECH

  • ART KEITH

    SERVICE TECH

  • KYLE GANDY

    SALES TECH

  • RAEMY WINTON

    SALES TECH

  • GAGE ACHA

    SALES TECH

 OUR STORY

EARLY DAYS

OUR STORY BEGINS IN 1990. WITH YEARS OF LOCAL EXPERIENCE, BROTHERS KEN AND ANDY SALMON OPEN SINGLE TRACK BIKES IN A COMPACT STOREFRONT AT 12 N BEAVER ST. A SMALL BUT MIGHTY GRASSROOTS OPERATION OFFERING EXPERT SERVICE AND GUIDANCE. INVENTORY IS LIMITED BY FLOOR SPACE (OR LACK THEREOF).

THE MOVE

 IN 2000, SINGLE TRACK MOVES TO OUR CURRENT LOCATION AFTER A DECADE ON BEAVER ST. THIS NEW LOT AND 3,000SQFT BUILDING OFFER MORE SPACE, AMPLE PARKING AND A FRESH LOCATION, ADJACENT TO NORTHERN ARIZONA UNIVERSITY.

NEW VISION

A FRESH FACE WITH AMBITION TO SPARE. KYLE ACCEPTS AN ENTRY LEVEL POSITION IN 2009 - HELPING CUSTOMERS, ASSEMBLING BIKES AND SWEEPING FLOORS. SHORTLY THEREAFTER, KYLE IS PROMOTED TO STORE MANAGER, OVERSEEING SALES AND SERVICE OPERATIONS. CONSISTENT GROWTH IS EXPERIENCED OVER THE NEXT 8 YEARS AS PROCEDURES, VALUES AND COMPANY PHILOSOPHY ARE REFINED.

NEW OWNERS

 2017. OWNERSHIP OFFICIALLY CHANGES HANDS AND KYLE IS NAMED PRESIDENT OF SINGLE TRACK BIKES WITH JARED GILYARD (FORMER EMPLOYEE, TEAMMATE AND CURRENT CPA) AS TREASURER. ANOTHER NEW CHAPTER BEGINS, AND INNOVATION FOLLOWS IMMEDIATELY.

 TODAY

SINGLE TRACK CONTINUES TO STRIVE AND THRIVE, DESPITE MODERN CHALLENGES LIKE THE COVID-19 PANDEMIC AND SUBSEQUENT SUPPLY/ LABOR SHORTAGES. WE APPROACH EVERY TRANSACTION AND INTERACTION WITH HONESTY AND FAIRNESS. THESE ARE OUR MOST FUNDAMENTAL CORE VALUES. EMPLOYEE TURNOVER IS LOW, CUSTOMER RATINGS ARE HIGH AND BILLS ARE PAID ON TIME OR EARLY. WE RECIPROCATE THE SUPPORT SHOWN TO US THROUGH OUR SUPPORT FOR CYCLING CLUBS AND ORGANIZATIONS, COMMUNITY OUTREACH, AND DONATIONS TO VARIOUS LOCAL NON-PROFITS. WE ARE NOT CONCERNED WITH BEING THE BIGGEST BIKE SHOP. WE ARE FOCUSED ON DOING THINGS THE RIGHT WAY, HONEST AND FAIR. AFTER 30 YEARS, WE REMAIN A “SMALL BUT MIGHTY OPERATION OFFERING EXPERT SERVICE AND GUIDANCE”. ALBEIT WITH IMPROVED INVENTORY.